Privacy Policy

Privacy Policy of itsmyloyalty is in protecting the user privacy. In the course of providing you with our services and through your interactions with us, itsmyloyalty may collect various kinds of information from you. We are committed to being transparent in handling the personal information shared with us and we endeavour to comply with applicable privacy and data protection laws in the territories within which we operate. This policy describes the types of information we might collect, how we may use it and the circumstances in which we might disclose or transfer it:

  1. Type of Information
    1. itsmyloyalty may collect information including but not limited to your age, gender, first and last name, birth date, title, zip code/pin code, occupation, industry, personal interests / preferences, hobbies, demo graphical information, company or any other physical address, contact number, email, credit card or debit card details or any digital payment method details or other contact information and all other relevant data about your use of our services.
    2. When you access itsmyloyalty we will collect, process and retain information including but not limited to your contact list, geo location, IP address, device ID, connection information, usage statistics, details of operating system. By providing itsmyloyalty such permission, you understand that the details will be utilised for purposes as mentioned in this policy.
    3. User may also choose to link your social network profile of Facebook and Google+ with itsmyloyalty and use that as the login credentials. We shall use the same to retrieve details from them including name, birthday, gender, location, email ID and access your friends’ list. However itsmyloyalty shall not post anything on User’s behalf without User’s permission.
    4. itsmyloyalty shall also save your credit/debit card details to provide the best possible discounts/offers related to the card that you are using.
    5. itsmyloyalty shall also request you to provide information about your previous use of the website/mobile application as well as the details of discounts/vouchers/ deals availed.
  2. Use of Information
  3. We will use your information including but not limited to the following purposes:

    1. To deliver, improve and personalise our services to you(including advertising services) in accordance with your tastes, preferences and behaviour.
    2. For our own legitimate business purposes and requirements.
    3. Administer your account(s).
    4. Send you service related communications.
    5. Manage our contests and competitions (including publishing the names of winners where required).
    6. Respond to your requests and feedback.
    7. Contact you about a submission you have made.
    8. Analyse and/or improve our services.
    9. Personalise the way itsmyloyalty content is presented to you online.
    10. Deliver interest-based advertising based upon your browsing of our website/mobile application s and others.
    11. To investigate, prevent, or take action regarding illegal activities(including copyright infringement), suspected fraud, situations involving potential threats to the physical safety of any person, violations of our website/mobile application or any policies thereof or as otherwise required by law.
    12. Filter spam and other inappropriate content from our services.
    13. Block disruptive users and protect the safety of users of our services.
    14. Enforce our terms and conditions.
    15. Send you newsletters, offers and promotions relating to our brands and services and special promotions from our clients in accordance with your email preferences.
    16. Manage our email suppression list.
    17. Seek your feedback or to contact you in relation to the products and services offered on our website/mobile applications.
    18. Send you, from time to time, updates or advertisements.
    19. Anticipate and resolve problems related to our services.
    20. Inform you of any changes or updates on our website/mobile application , or to send you additional information about us or our website/mobile applications.
    21. Respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims, protect and defend the rights or property of itsmyloyalty or the users of our website/mobile application.
    22. In case of merger or acquisition with another company or entity, transfer of information about you to such entity.
    23. Allow you to enter promotions or sweepstakes, if any.
    24. Remove, if need be all the personally identifiable information and use the rest for historical, statistical or scientific purposes.
    25. Provide commercial notifications when you arrive at, is near or leave a place; Infer the location of the places you visit most often, determine your frequency at these locations, and send notifications based on your location when you arrive at or leave those places.
  4. Authorization
    1. You authorize itsmyloyalty to exchange, share, part with all information (Personal and Non Personal), across borders and from your country and jurisdiction to any other countries and jurisdictions across the world, with any agent, third party, or any service provider or business partners as may be required by law, customary practice, statistical analysis and verification or risk management and shall not hold us liable for use, storage or disclosure of this information.
  5. Registration
    1. Registration of the User on the website/mobile application is Mandatory. You agree and undertake that you will be responsible for maintaining the confidentiality of the password and user id, and shall be fully accountable for all activities that occur by use of such password or user id. Further, you also agree not to use any other party's under ID and Password for any purpose whatsoever without proper authorization from such party.
  6. Links to third party website/mobile application
    1. Links to third party website/mobile applications on our website/mobile application are provided solely as a convenience. If these links are used, the user will leave our web site. itsmyloyalty has not reviewed all of these third party sites and does not control and is not responsible for any of these sites or their content and services. Thus itsmyloyalty does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. Any access of the third party sites linked to this website/mobile application is done entirely at the user's own risk. It is your responsibility to review the privacy policies at such third party website/mobile application s to confirm that you understand and agree with them.
    2. It must also be noted by the user that before using the website/mobile applications or the name itsmyloyalty on any other page, site, index, reference or display of information relating to itsmyloyalty or its website/mobile application proper accreditation and prior permission must be taken from itsmyloyalty, failing to do so shall be considered a violation and may attract legal actions.
  7. Disclosure of Personal Information
    1. itsmyloyalty may provide a facility of offering interactive forums such as comments, blog's, discussion forums, etc on its website/mobile application. Any information that is disclosed in these forums becomes public information and you should exercise abundant caution if you decide to disclose your Personal Information.
    2. Any Information whether copyrightable or not, posted by any user or member of the website/mobile application will be public and viewable by all.
    3. You further acknowledge and agree that you are aware that any Personal Information you submit on the website/mobile application may be read, collected, copied, used or exploited by other users of the website/mobile application, including anonymous visitors and itsmyloyalty will in no way be held liable for misuse of such information by third parties.
  8. Third Party Goods and Services
    1. itsmyloyalty does not vouch for those persons, companies and other organisations whose goods or services may be accessed or displayed or delivered through or on the site. It is the responsibility of the service provider to render the appropriate discount/cash back as indicated on their website/mobile application. itsmyloyalty will not be liable for delay in deliveries, bad quality of products or non- rendering of discounts or cash backs or offers or anything related to the services rendered by the service providers.
    2. To provide best quality of services itsmyloyalty shall keep updating their information database with the merchants providing best offers and discounts and ensure accurate information being provided all throughout, though the final liability lies with the customer to cross-check the price and discounts extended before proceeding for the final order and itsmyloyalty shall not be liable to any problems including lack of services, pricing issue, quality of product, return policy arising out of this.
  9. Use of Cookies
    1. itsmyloyalty may store some information such as cookies on your computer when you visit the website/mobile application. Cookies are small files that are stored on the hard drive of your computer ready for future access when you return to our website/mobile application. This information facilitates your use of the website/mobile application and ensures that you do not need to re-enter your details every time you visit it. You can erase or choose to block this information from your computer. The cookies do not contain or capture any personal information.
    2. You can configure your computer's browser to alert you when the website/mobile application is attempting to send you a cookie and allow you to accept or refuse the cookie. Your decision to refuse cookies will not prevent you from using the website/mobile application, but may limit your ability to take advantage of some of the advanced features of the website/mobile application.
    3. We may use cookies to deliver content specific to your interests or for promotions or advertisements displayed on the website/mobile application. We do not have access to or control over information collected by outside advertisers unrelated to us and beyond our control on our website/mobile application. You may opt out of the use of the cookies by disabling cookies option in your web browser.
  10. Children's Privacy
    1. Protecting the privacy of every minor is especially important to us. The website/mobile application is not structured to attract minor children less than eighteen (18) years. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 18 years. If you are aged under 18, we request that you do not provide us with information relating to you or to others. Please seek the guidance/approval of your parent or guardian before using our services. If you are the parent or guardian of a child who is aged under 18 and you become aware that your child has provided us with information without your consent, please contact us at feedback@itsmyloyalty.com.
  11. Intellectual Property Complaints
  12. itsmyloyalty respects the intellectual property rights of others and expects its users to do the same. itsmyloyalty at its sole discretion may terminate and/or disable the account of users who it suspects to be infringers of the intellectual property rights of others. Additionally, in appropriate circumstances and in its sole discretion, itsmyloyalty may remove or disable access to any content or material that may be infringing or the subject of infringing activity on our website/mobile application. In case of infringement of any of your intellectual property notification may be sent to the following address:


    To be effective, the notification must be a written communication that includes the following:

    1. A physical or electronic signature of person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
    2. Identification of the work claimed to have been infringed, or, if multiple works are infringed, a comprehensive list of such infringed works.
    3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
    4. Information reasonably sufficient to permit us to contact the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which the complaining party may be contacted.
    5. A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the owner, its agent, or the law, and
    6. A statement that the information in the notification is accurate and that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

    We may give notice of a claim of Intellectual Property infringement to our users by means of a general notice on the web site, electronic mail to a user’s e-mail address in our records, or by written communication sent by speed post to the user’s address in our records.

  13. Take Down Policy
  14. The following 'Take down' procedure will then be invoked pursuant to the notice:

    1. itsmyloyalty will acknowledge receipt of your complaint by email or letter and will make an initial assessment of the validity and plausibility of the complaint, possibly taking legal advice.
    2. The material will be temporarily removed from itsmyloyalty, pending an agreed solution.
    3. itsmyloyalty will contact the person who has submitted the alleged infringing content. The contributor of the content will be notified that the material is subject to a complaint, under what allegations, and will be called upon to participate in the process of addressing the concerned complaint until closure.
    4. The complainant and the content contributor will be encouraged to resolve the issue swiftly and amicably and to the satisfaction of both parties, with the following possible outcomes:
      1. The material will be returned to itsmyloyalty unchanged.
      2. The material will be returned to itsmyloyalty with appropriate changes.
      3. The material will be permanently removed from itsmyloyalty.
    5. If the content contributor and the complainant are unable to agree to a solution, the material will remain unavailable through itsmyloyalty until a time when a resolution has been reached.
    6. itsmyloyalty may, within its sole discretion, terminate authorization of users to its Web site who are repeated infringers.
  15. Updates and Changes
    1. We reserve the right, at any time, to add to, change, update or modify this Policy without any notice to you. Any such change, update, or modification will be effective immediately upon posting on the website/mobile application. It is your responsibility to review this Policy from time to time to ensure that you continue to agree with all of its terms.